Peace of Mind Guarantee
100% genuine cremation and memorial jewellery and quality durable chains for your precious memorials GUARANTEED.
LOVE IT OR SEND IT BACK
We understand that it can be difficult to buy jewellery without seeing it in person, so we offer a simple, hassle-free refund or exchange on any of our products, even if you simply change your mind (except for those with engraving added).
Please know that when purchasing from Keepsake Jewellery Australia you are welcome to send the jewellery back for any reason as long as it is in new condition.
IMPORTANT NOTE: If you are returning an item because it is faulty we would sincerely appreciate it if you would check that it was purchased from us. We only operate as “Keepsake Jewellery Australia” and not any other similarly named business. Thank you.
For more information please refer to the KJ Australia Refunds & Returns Policy.
FREE SHIPPING IN AUSTRALIA
FREE Standard Post for all orders (option to upgrade to Express for $4.95 at checkout)
Further delivery information, including any current delays, is available on the Australia Post website www.auspost.com.au. Thank you.
We ship international orders next business day via Registered International Mail. Rates are available at the checkout. Please allow some extra time for delivery due to current delays. NB: Some countries apply import duties on goods purchased internationally. These duties are charged by the receiving country’s customs office and not by us (the sender). Please contact your local customs office if you wish to obtain more information prior to placing your order.