Peace of Mind Guarantee
100% genuine cremation and memorial jewellery and quality durable chains for your precious memorials GUARANTEED.
LOVE IT OR SEND IT BACK
We understand that it can be difficult to buy jewellery without seeing it in person, so we offer a simple, hassle-free refund or exchange on any of our products, even if you simply change your mind.
Please know that when purchasing from Keepsake Jewellery Australia you are welcome to send the jewellery back for any reason as long as it is in new condition on arrival back to us. You will receive a refund or exchange less a postage fee for the original order of $7.50. (Note: If an item is being returned because it is faulty then this postage fee does not apply.)
For more information please refer to the KJ Australia Refunds & Returns Policy.
FREE SHIPPING AUSTRALIA WIDE
FREE standard shipping in Australia with tracking, insurance and proof of delivery. Orders are dispatched within 1-2 business days. Please allow sufficient time for your order to arrive in case of delays.
ALL SOLID 9ct GOLD ORDERS ARE SENT EXPRESS POST free of charge.
International orders are sent via Registered International Mail and rates are shown at the checkout. NB: Some countries apply import duties. These duties are charged by the receiving country’s customs office and not by us (the sender). Please check with your local customs office for more information.