Please read these instructions in full before commencing to familiarise yourself with the filling process.
Pendants with a screw port opening require extra care when opening and closing to ensure the screwdriver does not slip and scratch the surface.
- Remove pendant from chain and unscrew the opening either by hand (for screw top bail), or with the small screwdriver provided (for screw openings). If you have a screw top bail which is tightly shut you can use the ashes clearing tool through the top fixed ‘loop’ as a lever to open it. Simply feed it through the fixed loop, grasp at the middle (close to the pendant) and gently twist.
- Place the end of the funnel provided into the opening. Carefully spoon a small amount of only the finest ashes into the funnel. You may need to stir the ashes around in the funnel with the clearing tool to allow them to go through. The pendant should only be filled to about 90% of capacity. NB: If the opening of your pendant is particularly small, it can sometimes be easier to use a folded piece of paper to ‘slide’ the ashes into the pendant. Simply fold a piece of paper and open it up again. Place some of the finest ashes along the crease of the paper and point the outside edge of the crease into the opening. When tilted the ashes will slide along the crease and into the pendant.
- After filling, clean the opening with a cotton-bud or the ashes clearing tool provided. At this stage if you replace the screw, or twist the top bail back on, your pendant will be safely secured and WATER RESISTANT from our custom neoprene 'o' ring, however you may wish to permanently seal or furthr waterproof your pendant.
If you wish to have your pendant withstand short periods of contact with water you can use an adhesive to seal the opening. (Note: Gold Vermeil jewellery should be kept as dry as possible and never immersed in liquids of any kind).
To waterproof the pendant we recommend using a small amount of clear two part metal adhesive. Most hardware stores will have this. It is best to use an adhesive which takes a few minutes to set as you may need to adjust the alignment. (We do not recommend using superglue as it dries too quickly.)
Please ensure that the threads are as clean as possible to ensure good adhesion and remove the neoprene 'o' ring. Using a toothpick or similar, apply a very small amount to either the threads or the inside of the threaded opening and carefully screw shut. Be sure that none of the adhesive spills on to the pendant - if it does you can try to remove it by quickly wiping it with a soft lint-free cloth.
Allow at least 24 hours for your pendant to completely set. NOTE: Even when sealed your pendant should never be fully immersed in water for long periods of time. To ensure a 100% waterproof seal you can speak to an experienced jeweller about soldering your pendant shut.
IMPORTANT: Be sure to keep some ashes aside in case your pendant is ever lost or stolen.
MORE DETAILED INSTRUCTIONS ARE SUPPLIED WITH EVERY ORDER.