Peace of Mind Guarantee
100% genuine cremation and memorial jewellery and quality durable chains for your precious memorials GUARANTEED.
LOVE IT OR SEND IT BACK
We understand that it can be difficult to buy jewellery without seeing it in person, so we offer a simple, hassle-free refund or exchange on any of our products, even if you simply change your mind (except for those with engraving added).
Please know that when purchasing from Keepsake Jewellery Australia you are welcome to send the jewellery back for any reason as long as it is in new condition on arrival back to us. You will receive a refund or exchange less a postage fee for the original order of $5.00. (Note: If an item is faulty then the postage fee does not apply.)
For more information please refer to the KJ Australia Refunds & Returns Policy.
ALWAYS FREE SHIPPING
FREE parcel post shipping in Australia with tracking & signature on delivery
or upgrade to EXPRESS for just $9.90 per order.
Refer to Australia Post's website for current delivery time estimates to your area.
Please be aware that orders may take up to 3 business days to dispatch from our store.
We ship international orders via Registered International Mail. Rates are available at the checkout. Please allow some extra time for delivery due to current delays. NB: Some countries apply import duties on goods purchased internationally. These duties are charged by the receiving country’s customs office and not by us (the sender). Contact your local customs office for more information.